Our insurance company told us that we could go and purchase a fridge to replace our one which went up like a firecracker after the storms a few weeks ago.
"Go ahead, buy a replacement, as long as it's the same size as the one you currently have we will refund you totally."
Now they are saying that they will refund us for the amount that THEY say that the fridge is worth...not how much we bought it for in the shop!
We were also told that we will have to wait 2-3 months for any repairs on the house caused by the storms. So we asked whether we could get a quote from our own repairer if it was going to get done more quickly...they said SURE...as long as their quote is cheaper than the insurance company's estimates.
So we asked....well, what is YOUR quote..
to be told,
"We wont tell you"...
So how do I know if my quote is going to be cheaper than your quote?
So you are asking me to spend money on getting quotes in the hope that one of them may be close or cheaper than yours, before you consider someone other than the allocated repairer doing the work.
But that means that we may have to wait three months......
Thank you Mr Creep shit bastard rip me off insurance company stinking call centre employee....