Our insurance company told us that we could go and purchase a fridge to replace our one which went up like a firecracker after the storms a few weeks ago.
"Go ahead, buy a replacement, as long as it's the same size as the one you currently have we will refund you totally."
No.....
Now they are saying that they will refund us for the amount that THEY say that the fridge is worth...not how much we bought it for in the shop!
We were also told that we will have to wait 2-3 months for any repairs on the house caused by the storms. So we asked whether we could get a quote from our own repairer if it was going to get done more quickly...they said SURE...as long as their quote is cheaper than the insurance company's estimates.
So we asked....well, what is YOUR quote..
to be told,
"We wont tell you"...
So how do I know if my quote is going to be cheaper than your quote?
"You don't"
So you are asking me to spend money on getting quotes in the hope that one of them may be close or cheaper than yours, before you consider someone other than the allocated repairer doing the work.
"Yes"
But that means that we may have to wait three months......
"Tough tities!"
Thank you Mr Creep shit bastard rip me off insurance company stinking call centre employee....
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8 comments:
oh poo!
ahhhhhhh shit...... that totally sux!!!!! Ring Ray Martin.
I hate them too. That sucks!
They are taking you for a ride for certain.
That stinks!
btw, I could send Lilly around to do her business on their carpet!
not good- go higher. Ask to speak to the manager of home claims and put everything in writing- go to the herald, letters to the editors and get this shit out there for others to see, hear a react to.
Not good renata- theyw ould have a record of all they have told you- ask to see your file.
Jugular honey- you know the rest.
Yes, go for the kill. Thanks for explaining what an orb was for me on Lisa's blog....
I never, ever find assurance over the phone. In person is always more on the money.
And if this treatment gets out into the media, then the insurance companies will no longer have us by the the throat; you'll have them by the balls.
You go girl.
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